Preorder Policy

Thank you for shopping with Body Barn Boutique! Some items in our shop are offered as preorders, which means they are not yet in stock but are reserved for you in advance. Please review the policy below before placing a preorder.

1. What Is a Preorder?

A preorder item is purchased before it arrives to our warehouse. This reserves your size/style and guarantees you receive the item once it arrives.
Preorders are charged at checkout just like any other purchase.

2. Estimated Arrival Dates

Each preorder item will include an estimated arrival date in the product description.

Please note:

  • Dates are estimates only, not guarantees.

  • Delays can occur due to manufacturing, shipping carriers, customs, or vendor issues.

  • If an item is significantly delayed, we will notify you via email.

We monitor preorders closely and do our best to provide updates when available.

3. Payment

Payment is collected at the time of purchase to reserve your item.

Preorders may be purchased using:

  • Credit or debit card

  • Shopify Pay

  • (Optional) Buy Now, Pay Later options if enabled

Payment method availability may vary.

4. Shipping

Your entire order will ship together when the preorder item arrives.

If you want in-stock items to ship immediately, please place them in a separate order.

Shipping rates follow our standard Shipping Policy.

5. Cancellations

Because preorder items are specifically reserved and ordered for you:

  • Preorders cannot be canceled, modified, or changed after checkout.

  • Size changes, address changes, and color changes cannot be made once the order is placed.

If you need to update your email for order notifications, we can assist.

6. Returns for Preorder Items

Preorders follow our standard Return Policy:

  • 7 days from delivery for a refund

  • 14 days from delivery for store credit

All returned items must meet standard eligibility requirements: unworn, unwashed, unaltered, odor-free, damage-free, and with original tags.

❌ Important: The following preorder items are FINAL SALE and cannot be returned, canceled, or exchanged:

  • Custom items

  • Personalized items

  • Made-to-order items

  • Special-order items

  • Preorders marked “Final Sale”

Once ordered, these items cannot be refunded or returned for any reason unless they arrive defective.

7. Defects

If your preorder arrives damaged or defective, please email us at
📧 bodybarnbusiness@yahoo.com
within 3 days of delivery.

Include:

  • Your order number

  • A clear photo of the issue

  • A brief description

We will assist you according to our Defect Policy.

8. Contact

If you have questions about a preorder, you can reach us at:
📧 bodybarnbusiness@yahoo.com